Returns & Exchanges

At Sonic Lamb, we want you to experience your audio in perfect clarity, which is why we offer a 30-day satisfaction guarantee on all our high-fidelity headphones and accessories. If you are not completely satisfied with your purchase, you can return your item for a full refund or exchange within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Contact our support team through the online portal or via email with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

• 2.
  Prepare the Package

  Securely pack the electronics in their original manufacturer packaging, ensuring all cables, ear pads, and accessories are included to qualify for a full refund.

• 3.
  Ship the Product

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt for reference.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition at our warehouse, your refund will be processed to the original payment method within 5 to 7 business days.