Frequently Asked Questions

Everything you need to know about your Sonic Lamb experience.

What is the standard shipping time for orders?

We typically process orders within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.

What is your return policy for electronics?

We offer a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging and condition for a full refund.

Do Sonic Lamb products come with a warranty?

Yes, all our electronic devices include a 12-month limited warranty that covers manufacturing defects and hardware malfunctions under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package after it has shipped?

Once your order is dispatched, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery progress.

Are your headphones compatible with all devices?

Our products are designed to be universally compatible with any device that supports Bluetooth connectivity or a standard 3.5mm audio jack, including smartphones, tablets, and PCs.